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The Future of Work

We are entering a period where machine learning is going to dramatically change the nature of work across a broad swath of service and knowledge industries.

Extremists see a world where all human work evaporates rapidly, driving a conversation about human dignity and equality in a world of technological unemployment. A more sober group believes we’re on the brink of eliminating a class of repetitive white-collar knowledge work—not unlike transitions we have gone through in the past.

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People, especially Americans, spend long hours at work and yet aren’t as productive as they could be. A lot of the workday is funneled into browsing social media and the news, chatting with friends, etc.