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For a generation before we thought of “technology companies” as Google and Facebook, there was a long era of IT, or “information technology.” During this era, technology was an unglamorous industry that made businesses more effective. Consumers didn’t touch it.

I believe that machine learning and AI are bringing us to a second IT phase, where the most exciting developments will become powerful tools for businesses but, in most cases, little more than promise for consumers.

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It is one thing for businesses to get leverage in decision-making through access to data, compute and good algorithms. It is quite another for those technologies to be fully developed enough to enter prime-time consumer use.