Online delivery service Gopuff more than tripled revenue last year to $340 million as the pandemic sent demand for deliveries soaring, according to a person familiar with the matter and an internal presentation viewed by The Information. Gopuff has told employees it expects to nearly triple revenue again this year to about $1 billion, as it plans its most aggressive expansion yet.
But as the pandemic ebbs, Gopuff’s ambitious goals hinge on resolving a host of uncertainties, including whether the company can attract and retain enough drivers, fix persistent technical issues and compete with rivals such as Uber Eats and DoorDash.