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Former Instacart President Carolyn Everson. Photo: Bloomberg

Instacart President’s Exit Followed Disagreement With CEO On Grocer Relationships

By  |  Dec. 10, 2021 4:06 PM PST
Photo: Former Instacart President Carolyn Everson. Photo: Bloomberg

Carolyn Everson decided to depart as president of Instacart under pressure from CEO Fidji Simo, who had different expectations over how Everson should manage Instacart’s relationship with its grocery retailers, said a person with direct knowledge of the matter. Earlier on Friday, Everson announced her exit from a job she started just three months ago after leaving Facebook, now called Meta Platforms.

Simo expected Everson to spend more time cultivating relationships with grocery retailers like Krogers, according to the person. Everson, however, wanted to focus on a broader mandate overseeing Instacart’s other functions, including policy and government affairs, legal, and customer care, the person said.

Instacart won’t replace Everson and will instead eliminate the president role entirely, the person added. Under the new structure, Simo will be directly responsible for managing Instacart’s relationship with retailers, which include grocery chains like Publix, and Wegmans.

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