A Long, Strange Trip for the ‘Uber for Nurses’Read more

An Uber Eats delivery courier  in Tokyo on  April 21. Photo: Bloomberg

The New Uber, Google Founders’ Letter: The Information’s Tech Briefing

Photo: An Uber Eats delivery courier in Tokyo on April 21. Photo: Bloomberg

In a sign of the times, Uber said Thursday its restaurant-food delivery revenue surpassed ride-hailing for the first time. Uber Eats revenue rose 103%, to $1.2 billion in the June quarter, and its profit margin—at negative 19%—was the unit’s best in many quarters. Ride-hailing generated just $790 million, down 67% due to pandemic shutdowns.

Uber’s management, starting with its ousted ex-CEO Travis Kalanick, had championed Uber Eats as a business that could both bring in new revenues and piggyback off its transportation network. CEO Dara Khosrowshahi, who arrived three years ago, consistently invested in Uber Eats, even after its financial picture became clouded ahead of the company’s IPO last year. That decision turned out to be wildly fortuitous, notwithstanding challenges from strong U.S.  rivals such as DoorDash.

In contrast, Khosrowshahi’s outlook on ride-hailing was bleak. On a call with investors, he said that if customers move away from big cities as work-from-home trends continue, Uber will operate in more small cities. That’s not a recipe for success in ride-hailing, which needs high density and volume to make real money. —Amir Efrati


Access on the go
View stories on our mobile app and tune into our weekly podcast.
Join live video Q&A’s
Deep-dive into topics like startups and autonomous vehicles with our top reporters and other executives.
Enjoy a clutter-free experience
Read without any banner ads.
CareRev co-founder Will Patterson stepped down as CEO last week. Art by Clark Miller
Exclusive startups venture capital
A Long, Strange Trip for the ‘Uber for Nurses’
Will Patterson was on a hot streak. As the co-founder and CEO of CareRev—a gig-work platform sometimes described as an “Uber for nurses”—he saw his company’s business surge during the pandemic as hospitals and clinics scrambled to find healthcare workers.
Instacart CEO Fidji Simo. Photo by Getty.
Exclusive startups Finance
Growth Wanes at Instacart, Gopuff
Grocery upstarts Instacart and Gopuff haven’t been able to deliver two things at once this year: growth and profits.
Nvidia CEO Jensen Huang. Photo by Bloomberg
semiconductors ai
Why Nvidia Aids Cloud Rivals of AWS, Google and Microsoft
Nvidia’s business of selling chips for artificial intelligence is going gangbusters, but the company faces a looming problem.
PRO
Introducing The Information’s Generative AI Database
OpenAI’s ChatGPT launched six months ago, igniting a boom in generative artificial intelligence.
The Port of Los Angeles, where Next Trucking has a significant presence. Photo by David McNew/Getty Images.
Exclusive startups Finance
Logistics Startup Next Trucking Tries to Sell Itself
Sequoia Capital–backed logistics startup Next Trucking, facing a slowdown in the trucking sector, is trying to sell itself, according to people familiar with the matter and a pitch deck reviewed by The Information.
Adam D'Angelo photograph by Ko Sasaki. Art by Clark Miller
The 1:1 ai
Adam D’Angelo’s Endless Quest to Answer Everything
Adam D’Angelo is basking in an “ endless summer ” of artificial intelligence. A few weeks before he and 350 industry peers released a bizarre, one-line statement warning that AI could herald a nuclear-level extinction event, the 38-year-old co-founder of Quora told me he actually sees more upside in AI than downside.