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WhatsApp Delays Data Sharing With Facebook After User Backlash, as Rival App Signal Goes Offline

By Alex Heath
· · Source: The Information

WhatsApp is delaying a controversial update that further linked the encrypted messaging app with its parent company Facebook, prompting large spikes in downloads for rival apps. One beneficiary, Signal, went down completely for more than six hours Friday as a result of the surge in demand. The change to WhatsApp’s privacy policy, which users were recently asked to accept by February 8 or lose...

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Zoom Video Communications’ pockets are full of cash after a $2 billion secondary offering of its shares last month. But where will it spend the money? One possibility: an acquisition of one or more companies in the contact center market, a fast-growing software business that helps companies field customer service requests through phone, email, text message, social media and video. Over...
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