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Chesky Tries to Regain Trust for Airbnb

By Cory Weinberg
· · Source: The Information

Airbnb is doing major damage control after a mass shooting in a home rented on its site and a widely read report on Airbnb hosts defrauding customers. In what CEO Brian Chesky called “the most significant change to our platform” to date, Airbnb will verify all its hosts, manually vet “high-risk” bookings and ensure that customers at least get a 100% refund if the homes they book fall short...

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