Lime, which has raised more than $1 billion to grow its scooter rental service around the world, continues to face hardware and software malfunctions on several continents. Most recently, the company has had to do damage control in New Zealand, where there have been 30 injuries from more than 150 issues with the scooters’ brakes, according to the Guardian. Two cities there, Auckland and Dunedin, told the company to suspend operations until the issue is resolved.
Lime said in a blog post Saturday that it “detected a bug in the firmware of our scooter fleet that under rare circumstances could cause sudden excessive braking during use.” The issue isn’t confined to New Zealand; the company has also seen similar issues in Switzerland and elsewhere. The company risks getting a reputation for a lax safety record—not the kind of message it will want to send city officials around the world as it competes with the likes of Bird, Lyft and Uber to expand in key markets.