Amazon is developing a wall-mounted Echo device that functions as a digital command center for smart homes, Bloomberg reported Tuesday. The device will reportedly feature a large touch screen with Alexa integration, and will be equipped with a microphone and camera for video calling. Amazon’s Lab126 hardware division is responsible for designing the device, which is currently slated to launch...
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Zoom Executives Have Discussed an Expansion Into Contact Center Market
Zoom Video Communications’ pockets are full of cash after a $2 billion secondary offering of its shares last month. But where will it spend the money? One possibility: an acquisition of one or more companies in the contact center market, a fast-growing software business that helps companies field customer service requests through phone, email, text message, social media and video. Over...
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