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Amazon Uber/Lyft E-commerce

The Human Cost of Cheap On-Demand Food Delivery

Five couriers who delivered food for Uber Eats in Mexico sought compensation through Uber’s insurance policy after being injured on the job. None of them have received it, according to this report by freelancer Martha Pskowski in The Verge. In February 2017, Uber began offering insurance for delivery trips in Mexico to cover medical costs of injuries and death from what has become a dangerous job. The sobering report questions whether the company is following through on the policy.

Understandably, there is increasing political and press scrutiny of the human labor conditions and low-wage pay necessary to provide cheap on-demand services such as ride-hailing, hot food or grocery delivery, and Amazon Prime packages. And of the kind of leverage companies like Amazon and others have over such warehouse and delivery workers, many of whom are contractors with few benefits.

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