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e-commerce

DoorDash Changes Tipping Policy After Backlash

By
Priya Anand
· · Source: The New York Times

DoorDash announced changes on Tuesday evening to how it handles customer tips to couriers delivering food, after a backlash over its practice of essentially pocketing some tips to put toward the courier’s base pay. The change comes after the practice was highlighted in a New York Times article , sparking controversy. Instacart recently changed its own similar practice, according to Bloomberg...

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