How to Grease a Chatbot: E-Commerce Companies Seek a Backdoor Into AI ResponsesRead more

Briefing
travel

Airbnb Tries to Get More Hosts to Refund Cancelled Bookings

By
Cory Weinberg
· · Source: The Information

Airbnb has been in a difficult situation since the coronavirus started to spread: It not only has lost revenue itself from the rash of cancellations, but it also has to manage the competing interests of hosts who don’t want to lose money and travelers who want to cancel their trips. The company said Tuesday it would offer more incentives to hosts who let travelers cancel, in hopes that those...

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The AI Age e-commerce ai
How to Grease a Chatbot: E-Commerce Companies Seek a Backdoor Into AI Responses
By Chris Stokel-Walker · May 27, 2023 6:00 AM PDT
Art by Clark Miller
When Andy Wilson’s company received its first successful client referral through ChatGPT, he was shaken to his core. The founder and CEO of Logikcull, a San Francisco–based legal technology company, Wilson “had the exact same reaction to ChatGPT as I had to the internet browser in the early ’90s,” he said. “But this time I knew it would be even bigger than...
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