Last summer, Tesla created a special team to deter its customers from bringing their vehicles in for service appointments related to disappointed driving range. Tesla formed the “diversion team” in Las Vegas after the electric vehicle maker was flooded with service inquiries from customers, who said they experienced driving ranges that fell short of Tesla’s promises and estimates displayed by...
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The Weekend startups culture
The Heir Who Wants to Be Mayor
Hi, welcome to your Weekend.To spend time with Daniel Lurie is to understand the true meaning of the word “mensch.” Everyone who knows the San Francisco philanthropist and Levi’s heir says pretty much the same things about him: Daniel is “a really good guy”—affable, smart, egoless and earnest in his desire to improve the lives of the neediest. So earlier this year, when I began hearing...
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