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Alison Griswold

Griswold is the author of Oversharing, a newsletter about the sharing economy, and was formerly a former reporter for Quartz and Slate Magazine.

Art by Shutterstock; Mike Sullivan

Startups E-commerce

Stop Trying to Make Instant Delivery Happen

By Alison Griswold · Jan. 12, 2022 9:00 AM PST

The on-demand goalpost is always moving. Gone are the days when two-day Amazon delivery was a marvel. Now companies including DoorDash and Instacart, plus startups like Jokr and Buyk, are all aiming to deliver in an “instant.” DoorDash is starting with superfast delivery of roughly 2,000 corner store–type items—snacks and... The on-demand goalpost is always moving. Gone are the days when two-day Amazon delivery was a...

Pay Transparency for Gig Workers? Yes, It’s Possible.

By Alison Griswold · Dec. 1, 2021 9:03 AM PST

After years of enduring frustrating working conditions and unreliable pay, burned-out drivers fled Uber and Lyft during the global pandemic. It’s been a hard sell getting them back. In April, Uber committed $250 million to the cause, and last month, CEO Dara Khosrowshahi told investors the push was working. Driver totals were up 65% from... After years of enduring frustrating working conditions and unreliable pay, burned-out drivers ...