SoftBank’s Onetime Pizza-Robot Darling Shuts DownRead more

Event Image
Video Summit

Powering SMB Resiliency Globally: How Platforms are Helping to Maneuver Amid Uncertainty

Thursday, July 9, 2020

This event has passed. You can find the full recording of the call here.

Join us for a conversation about how the big tech platforms are helping small and medium-sized businesses not only survive through the COVID-19 shutdown and re-opening but emerge stronger and more resilient. With 90% of companies and nearly 50% of the workforce squarely within the SMB community, platform companies have a real opportunity to help the economy by helping clients maneuver through these uncertain times. We'll hear from analysts digging deep into this topic as well as the platforms themselves and our speakers will be available to take your questions.

About the Speakers:

  • Alice Mansergh is the SMB Lead at Google UK & Ireland. She is a marketer, who in her 16 years at Google, has headed up all of Google’s consumer marketing in the UK, introducing people to products and platforms like Google Chrome, Gmail, Maps and Android.  Most recently, she moved from promoting Google’s own products, to helping businesses market theirs effectively.  She currently leads the Google Customer Solutions organisation for the UK & Ireland, helping everybody from plucky start-ups to high street brands to find, grow and keep their customers online. She is also a Board Member for Fáilte Ireland, Ireland’s National Tourism Development Authority.  
  • Lan Guan is the Global Managing Director at Accenture. She is an experienced Management Consulting professional with deep expertise in all aspects of business transformation powered by data analytics and Artificial Intelligence. 20+ years of consulting experience working with Fortune 100 clients from the Communications, Media, Retail, and Financial Services industry in North America and Asia to achieve measurable business results.
  • Nikki Mendonça is the Global Managing Director – Software & Platforms Industry Network at Accenture, where she is focused on driving Experience Transformation. Prior to that, she was the Global President of Accenture Interactive Operations, where she led a 16000+ strong global marketing operations team. Before that, she served as the President of OMD EMEA.
  • Alexander Mann is the Director of the EMEA Small Business Group at Facebook, where he is responsible for leading the Small and Medium Business segment across Facebook, Instagram, WhatsApp and Messenger for all of Europe, Middle East and Africa. With his team, Alexander is empowering millions of entrepreneurs and SMBs to connect with their customers, shift from offline to online, grow their businesses and hire more people to drive economic impact.
  • Jessica Lessin founded The Information in 2013 and is the publication’s Editor-in-Chief. She covered Silicon Valley and the technology industry for eight years at the Wall Street Journal. Jessica graduated from Harvard University in 2005 and lives in San Francisco.
This event has passed.
Thursday, July 9, 2020
8:00 am - 8:45 am PDT
Zoom Webinar. Registered subscribers will receive the Zoom link via email 1 hour prior to the event.

Image title

Alice Mansergh

SMB Lead,

Google UK & Ireland

Image title

Lan Guan

Global Managing Director,


Image title

Nikki Mendonça

Global Managing Director – Software & Platforms Industry Network,


Image title

Alexander Mann

Director, EMEA Small Business Group,


Image title

Jessica Lessin

Founder & Editor-in-Chief,

The Information