Infighting Slows Apple’s Cloud Engineering Efforts

Political infighting within Apple’s engineering ranks is holding back the company’s efforts to fix technical problems that have plagued iCloud and iTunes, say people with direct knowledge of the situation.

Two engineering teams working on new internal cloud-computing infrastructure to power Apple’s Web services are in open conflict, the people say. Already, the infighting has sparked at least one key employee departure, with more expected soon.

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Meanwhile, Messrs. Gates and Billingsley are working on different aspects of separate initiative, called Project McQueen, to build a private cloud infrastructure for iCloud, the largest and most resource-intensive service run by Apple. That project, which is akin to developing a smaller version of Amazon Web Services that’s exclusively for Apple’s use, has long been a headache for the company, as The Information previously reported.

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While the two engineering groups are meant to work together, that coordination has devolved into a “political quagmire” with countless planning meetings and “lots of, ‘I do my thing better than your thing.'