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Ann is a reporter covering e-commerce and retail for The Information. Previously, she covered retail, payments and fintech at Business Insider. Ann is a graduate of Duke University, where she studied political science, economics and journalism. Ann can be reached at [email protected], as well as through Twitter direct message @anngehan.
Articles

Klaviyo Adds Co-CEO As Founder Focuses on AI

Chano Fernandez was previously co-CEO at Workday and has been on Klaviyo’s board since 2023.

Instacart Launches ChatGPT App With Instant Checkout Feature

Instacart was an early partner to OpenAI on its Operator agent.

Walmart Adds New Agent Guidelines to Its Website

Amazon and Shopify have also laid out rules for how agents can access their websites.

Shopify Reports 27% Black Friday Weekend Sales Growth

The average cart price increased slightly as tariffs and inflation raised prices.

Amazon Tests U.S. Ultrafast Delivery Offering

The new service, which aims to get items to shoppers in as little as 30 minutes, could boost Amazon’s business selling groceries and other staples.
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