Mar 27, 2025 -
              
              Businesses in sectors from health care to tech and finance are racing to automate knowledge work using AI agents. But buyers are overwhelmed with choices, and products often don’t live up to the hype. Watch The Information’s Applied AI newsletter reporter Jon Victor, Salesforce EVP of Agentforce, Kaylin Voss, and Grammarly CEO, Shishir Mehrotra,  as they discussed what’s working and what’s not with AI agents.