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Salesforce Executives Say Trust in Large Language Models Has DeclinedExclusive

Salesforce Executives Say Trust in Large Language Models Has Declined

Over the past year, Salesforce CEO Marc Benioff has touted his company’s main AI product, Agentforce, as a money saver for businesses looking to automate work using the power of large language models. More recently, though, Salesforce executives have delivered a different message to customers: Agentforce sometimes works better when it doesn’t rely so much on LLMs, otherwise known as generative AI.

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Community Commentary

Josh BersinIndustry analyst The Josh Bersin Company
on… Why xAI Has an Uphill Battle Selling Grok to Businesses
I would guess Grok’s biggest customers may be Tesla drivers who can use it for navigation and shopping.
Ayman Mabrouk
on… Why xAI Has an Uphill Battle Selling Grok to Businesses
Grok’s numbers would be even worse if it wasn’t bundled into the minimum premium subscription for X.
Peter Burrows
on… Why Silicon Valley is Buzzing About Apple CEO Succession
Cook could make a far greater contribution to Apple shareholders, and all shareholders, in the long run by showing some political leadership and using Apple‘s massive influence to fight for the rule of law, economically sane policies, and to defend democratic norms. That’s a lot to lay on a single person, I realize. But few executives have the platform and the proven record for effective leadership that he does. But so far he has been woefully disappointing on this front.
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