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Below is a collection of our content on the topic of AI.
Briefing
Cloud AI

Startup Otter.ai Raises $50 Million, Hires Chief Marketing Officer

Feb. 25, 2021 · 4:53 PM PST
With work meetings now happening online, Otter.ai has emerged as a popular way for people to document important details.
Briefing
AI Google

Google Fires Another Prominent AI Researcher

Feb. 19, 2021 · 4:05 PM PST
Margaret Mitchell, who co-led Google's Ethical AI team, has been terminated after an internal probe found violations of corporate security policies.
Briefing
AI Google

Google Appoints New Ethical AI Research Leader

Feb. 18, 2021 · 2:33 PM PST
After an extended period of internal turmoil following the firing of respected AI research leader Timnit Gebru, Google is now trying to right the ship.
Clockwise from top-left: Alicia Boler Davis, Dilip Kumar, Mai-Lan Tomsen Bukovec and Rohit Prasad. Photos by Bloomberg
Amazon’s Bench: Ten Executives From the Company’s Next Generation of Leaders
By Mark Di Stefano · Feb. 17, 2021 6:00 AM PST · 2 comments
Clockwise from top-left: Alicia Boler Davis, Dilip Kumar, Mai-Lan Tomsen Bukovec and Rohit Prasad. Photos by Bloomberg
Enterprise E-commerce

Amazon’s Bench: Ten Executives From the Company’s Next Generation of Leaders

By Mark Di Stefano · Feb. 17, 2021 6:00 AM PST · 2 comments
Get ready to hear more from a new cast of Amazon executives. That includes people in the most senior leadership positions at the internet giant, including Andy Jassy, the longtime head of its cloud unit, who will replace Jeff Bezos as CEO later this year, and Dave Clark, its logistics head, who will become the new chief of its worldwide consumer... Get ready to hear more from a new cast of Amazon executives. That includes people in the most...
A worker at a cell center in South Africa last July. Photo by Bloomberg
Exclusive
Enterprise COVID-19

Sales of Amazon Call Center Service Increased 150% in 2020

By Kevin McLaughlin · Feb. 11, 2021 6:01 AM PST · 4 comments
A few years ago, Amazon released a cloud service that used some of the same software smarts behind Alexa—its voice assistant—to automate customer service call centers for other companies. Amazon’s senior leaders were so bullish on the service, called Amazon Connect, that they made an internal forecast that it could reach... A few years ago, Amazon released a cloud service that used some of the same software smarts...
A still image from an Amazon instructional video about its new deliver van cameras. Credit: Amazon via Vimeo
Exclusive
E-commerce Amazon

Amazon Plans AI-Powered Cameras to Monitor Delivery Van Drivers

By Mark Di Stefano · Feb. 3, 2021 12:01 PM PST
Big Brother could be coming to Amazon’s delivery vans soon. The company plans to install high-tech video cameras in Amazon delivery vans in a move that it says is aimed at improving safety but that will surely ignite questions about privacy. The company recently disclosed the plans by sharing an instructional video explaining the cameras... Big Brother could be coming to Amazon’s delivery vans soon. The company plans to install...
Photos by Bloomberg; Shutterstock. Illustration by Mike Sullivan
Exclusive
Microsoft Google

How Google Learned to Embrace Its Inner Oracle

By Kevin McLaughlin and Amir Efrati · Feb. 1, 2021 6:00 AM PST · 1 comment
Thomas Kurian wasn’t pleased. In mid-2019, a few months after Kurian had joined Google, the internet giant’s cloud computing service suffered a series of outages, including one that took down several of Google’s own services, along with those of major customers like Snap and Spotify. Kurian—CEO of Google Cloud—and... Thomas Kurian wasn’t pleased. In mid-2019, a few months after Kurian had joined Google, the...
SoftWear Automation CEO Raj Rajan. Photo provided by the company
‘Made in the USA’ Apparel Gets a Tech Boost
By Malique Morris · Jan. 21, 2021 6:01 AM PST · 1 comment
SoftWear Automation CEO Raj Rajan. Photo provided by the company
Startups E-commerce

‘Made in the USA’ Apparel Gets a Tech Boost

By Malique Morris · Jan. 21, 2021 6:01 AM PST · 1 comment
When Covid-19 began spreading in China last winter, the global apparel supply chain was thrown into disarray and overseas production in the category ground to a halt. That’s when Marta Miller—owner of Lefty Production Co., a Los Angeles–based company that manufactures clothing for clients—began seeing a surge in inquiries... When Covid-19 began spreading in China last winter, the global apparel supply chain was thrown...
Briefing
Policy AI

FTC Cracks Open Door to AI Regulation

Jan. 19, 2021 · 4:18 PM PST
The FTC's decision to force a company to delete a facial recognition algorithm could be a landmark case as regulators increase their focus on AI.
VMware's Craig McLuckie. Photo provided by VMware
The Big Interview
Enterprise Cloud

Meet the Former Googler Trying to Make VMware Cool to App Developers

By Kevin McLaughlin · Jan. 15, 2021 9:00 AM PST
When Craig McLuckie was a product manager at Google several years ago, he helped create Kubernetes, software that later became a widely used open-source tool for managing some of the most demanding online applications. Now at VMware, McLuckie is playing a key role in the company’s efforts to reinvent itself for an era when more and more... When Craig McLuckie was a product manager at Google several years ago, he helped create...
Briefing
AI Enterprise

New OpenAI Program Can Generate Images From Text

Jan. 6, 2021 · 3:24 PM PST
OpenAI, which is actively working to build a business around its AI research, shares details of a major breakthrough.
Briefing
AI Enterprise

OpenAI Research VP, Colleagues Depart for New Project

Dec. 29, 2020 · 3:19 PM PST
Originally founded as a non-profit, OpenAI has been increasingly focused on generating revenue from its research and development efforts.
Benchmark's Bill Gurley. Photo by Bloomberg
The Briefing
Venture Capital Startups

The SEC’s Gift to Startups: The Information’s Tech Briefing

By The Information Staff · Dec. 22, 2020 5:01 PM PST
Christmas came a few days early for Silicon Valley and one of its leading venture investors, Bill Gurley. The U.S. Securities and Exchange Commission on Tuesday greenlit new rules that will allow companies to raise capital through direct listings of their stock, a change that could provide a more appealing alternative to the traditional initial... Christmas came a few days early for Silicon Valley and one of its leading venture investors, Bill...
A pedestrian wearing a protective mask walks past signage for SoftBank Corp. in Tokyo, Japan. Photo: Bloomberg.
The Briefing
Venture Capital Startups

Apple’s Auto Moonshot; SoftBank’s SPAC: The Information’s Tech Briefing

By The Information Staff · Dec. 21, 2020 5:32 PM PST
Last week, we wrote that as Apple gets closer to nailing down a prototype electric self-driving car, leaks about the vehicle would be inevitable next year. Turns out we were a few days off. Reuters on Monday provided the most detailed update about Apple’s Project Titan in quite a while, though there’s still a lot unknown, including... Last week, we wrote that as Apple gets closer to nailing down a prototype electric self-driving...
Cisco's Chuck Robbins (left), MongoDB's Dev Ittycheria, Microsoft's Satya Nadella and Oracle's Safra Catz. Photos provided by the companies; Catz photo by Bloomberg
Predictions 2021
Microsoft Markets

After Slack Deal, Dropbox, Box, MongoDB Could Be Next Acquisition Targets

By Nick Wingfield and Kevin McLaughlin · Dec. 11, 2020 6:01 AM PST · 8 comments
Blockbuster acquisitions tend to beget questions about who’s going to buy whom next. Salesforce’s nearly $28 billion deal for Slack is no exception. That acquisition could be a harbinger of a new wave of consolidation in the category of enterprise software—companies that sell software and services to other businesses. The... Blockbuster acquisitions tend to beget questions about who’s going to buy whom next....
Briefing
AI Google

Hyundai Buys Boston Dynamics for $921 Million

Dec. 10, 2020 · 10:08 AM PST
Boston Dynamics, whose human-and canine-like robots have simultaneously thrilled and frightened people over the years, is getting a new home.
Briefing
Cloud AI

DataRobot Inks Partnership With Snowflake, Expands Funding Round

Dec. 9, 2020 · 3:35 PM PST
DataRobot, an AI company that sells to customers in a broad range of industries, is getting cozy with Snowflake, which is riding high after its September IPO.
Briefing
Markets AI

AI Firm C3.ai Begins Trading in IPO

Dec. 9, 2020 · 11:47 AM PST
Shares of the enterprise software firm opened at 138% above the IPO price.
Briefing
AI Apple

Apple’s Self-Driving Car Unit Now Reports to AI Chief

Dec. 8, 2020 · 4:12 PM PST
Apple's top artificial intelligence executive, John Giannandrea, now oversees the company's secretive autonomous vehicle efforts.
Briefing
Cloud AI

ServiceNow Acquiring Startup Element AI for $500 Million

Nov. 30, 2020 · 11:54 AM PST
ServiceNow, which sells software for automating business functions, is adding AI research expertise to help it attract more business.