Facebook’S Messenger

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The Weekly Digest

The Information You Missed This Week

By The Information Staff · Jan 7, 2017 8:02am PST
Good Morning!If you’re reading this at CES, condolences. Good Morning!If you’re reading this at CES, condolences.
Mark Zuckerberg. Photo by Bloomberg.
Exclusive

Facebook Messenger Prepares In-Store Purchase Service

By Cory Weinberg and Amir Efrati · Mar 28, 2016 7:02am PDT · 3 comments
Tucked inside the code for Facebook’s Messenger are clues for how the chat app plans to become a marketplace, including an unreleased feature that lets people use the app to buy things in stores.Other new features hinted at in the software include “secret conversations,” presumably a reference to encrypted chats, something now... Tucked inside the code for Facebook’s Messenger are clues for how the chat app plans to...
Mark Zuckerberg. Photo by AP.

Facebook Faces Hurdles in Messenger Push

By Cory Weinberg · Jan 6, 2016 7:01am PST · 9 comments
Customers of clothing maker Everlane might have seen a promotion for free two-day shipping just days before Christmas in an unusual place: Facebook’s Messenger app. For months, a handful of companies such as Everlane, children’s clothes maker Zulily and Hyatt Hotels Corp. have captured attention by fielding customer service questions... Customers of clothing maker Everlane might have seen a promotion for free two-day shipping just...
Facebook's former messaging chief Dave Marcus at F8 last month. Photo by Bloomberg.

For Developers, Facebook’s Messenger Shows Signs of Life

By Sarah Kuranda · Jun 4, 2018 10:01am PDT · 3 comments
Facebook’s early efforts to turn Messenger into a service that people can use for shopping or getting news or weather sputtered quickly. But two years on, the Messenger effort is showing signs of life.Several developers say they have been selling more bots and applications through Messenger in recent months. Trip-booking service... Facebook’s early efforts to turn Messenger into a service that people can use for shopping...
Messenger chief David Marcus at F8 in April. Photo by AP.
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Behind Facebook’s Messenger Missteps

By Cory Weinberg · Oct 13, 2016 7:02am PDT · 7 comments
Facebook employees buzzed about Messenger’s personal assistant, known as M, when it launched inside the company and to a test group of thousands of users in California last year. Users could buy movie tickets or even order pinatas for employee birthday parties, although the work was performed mostly by people rather than a computer. The... Facebook employees buzzed about Messenger’s personal assistant, known as M, when it...
Facebook's VP for Messaging Products, David Marcus. Photo by AP.
Exclusive

Despite Stumbles, News Outlets Flock to Messenger

By Cory Weinberg · May 9, 2016 7:01am PDT · 1 comment
When Mic internally tested a Facebook’s Messenger “bot” to send out news articles last month, employees didn’t tap and chat with it much. So the Millennial-focused site changed course and will soon release a Messenger bot that sends people photos for a daily caption contest. An early test sent out a picture of Barack... When Mic internally tested a Facebook’s Messenger “bot” to send out news...