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Kevin McLaughlin

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About
Kevin joined The Information in 2016 after 11 years covering enterprise technology and cloud computing at CRN, a technology trade industry publication. Previously, he was a technical writer for France Telecom’s R&D division and a reporter at Business 2.0, a magazine that covered the rise (and fall) of the first dot-com era. He started his career at The Bangkok Post, a Thailand-based English language daily newspaper serving Southeast Asia. Kevin attended Colgate University and lives with his wife and two young children in Berkeley, Calif. You can reach him at [email protected].
Articles
Exclusive

Salesforce Executives Say Trust in Large Language Models Has Declined

By
Aaron Holmes
and
Kevin McLaughlin

Salesforce Acquires AI Marketing Startup Qualified

The deal will give Salesforce access to Piper, an AI marketing agent that greets website visitors and gauges their interest in becoming customers.
Applied AI

Corporate Chatbots Gone Wild

By
Kevin McLaughlin
and
Aaron Holmes
Exclusive

Salesforce Raises Prices on Apps That Tap Its Data

By
Kevin McLaughlin

AI Software Startup Harness Valued at $5.5 Billion After New Funding

Building AI apps is a complex process thanks to the proliferation of AI coding tools, and startups like Harness aim to make it easier for developers.
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Forum Posts
Is Microsoft getting a pass for Azure outages and security response?
Posted byKevin McLaughlin
The Information
As we reported in early July, Microsoft's Azure cloud has a global shortage of computing capacity due to high demand for cloud services and the global chip shortage. Microsoft Azure has other problems too. There have been a number of service outages in recent years, including one last night Pacific time that took down Teams and other services for users around the worl...
#microsoft azure
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